Shipping and Delivery Information - Vape Egypt
At Vape Egypt, we strive to provide our customers with a smooth and convenient shopping experience. Part of our commitment is to offer fast and reliable shipping and delivery services across Egypt. Below are the details of our shipping and delivery policy to ensure complete transparency throughout your order process.
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1. Available Shipping Options
We offer several shipping options to meet your needs:
Standard Shipping: Delivery within 2 to 5 business days, depending on your location.
Express Shipping: Delivery within 1-2 business days for certain areas (additional fees may apply).
Same-Day Delivery: Available in select areas within major cities, with delivery on the same day.
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2. Shipping Costs
Shipping fees vary based on the order weight, delivery location, and the chosen shipping method.
Free shipping is available for orders exceeding a specific value (as indicated in our seasonal promotions).
The exact shipping cost will be displayed during checkout before confirming your order.
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3. Delivery Times
Orders confirmed before 2 PM: Processed and shipped on the same day.
Orders confirmed after 2 PM: Processed the next business day.
Our business days are from Saturday to Thursday (excluding public holidays).
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4. Delivery Areas
We deliver to all cities and governorates across Egypt.
Orders to remote areas may take slightly longer to arrive.
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5. Shipment Tracking
Once your order is shipped, you will receive an SMS or email containing your tracking number.
You can use the tracking number to monitor the status of your order through the shipping company's website.
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6. Delivery Policy
Please ensure that you provide an accurate and detailed delivery address to avoid any issues with your order.
If no one is available at the delivery address at the time of delivery, you will be contacted to arrange a second delivery attempt.
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7. International Shipping
Currently, our shipping services are limited to Egypt. If international shipping becomes available in the future, we will announce it on our website and social media channels.
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8. Shipping Issues
If you encounter any problems with your shipment (such as delays or damaged products), please contact us immediately for assistance.
You can reach our customer service team via email or phone, and we’ll be happy to resolve the issue.
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9. Recommendations
We recommend checking your shipment upon delivery to ensure the products are in good condition.
In case of any issues or damage, please contact our customer service team within 24 hours.
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At Vape Egypt, we are committed to providing the best shipping services to ensure your satisfaction.
For any additional inquiries, please feel free to contact our customer service team:
Thank you for choosing Vape Egypt. We wish you a fast and enjoyable shopping experience!